Important Updates & Shipping Delays

Important Updates & Shipping Delays

To the Lucia Wellness Family,

As of mid-April our warehouse, as well as our customer service team, have been severely backed up. As a new small business, we took on more than we can truly handle. This has resulted in very slow shipping times as well as mediocre customer service. We are working around the clock to resolve these issues and make sure nothing like this happens again as we continue to grow.

All sea moss gel orders are made fresh and shipped the same day. You do not have to worry about receiving old sea moss gel that has been sitting on a shelf when we do ship your order.

We apologize if these issues have inconvenienced you in any way. If you have placed an order with us since the date mentioned, all we can ask is you bear with us during these difficult times and we will get your order out ASAP. You can also email our customer service team and we will happily refund your money.

Support@luciawellness.com