Shipping Delays: USPS
To the Lucia Wellness Family,
At Lucia Wellness we appreciate all the postal carriers and their hard work during this time. Due to the current widespread, and holiday season, the U.S. Postal Service is experiencing extended delivery delays which has caused package backlogs across the country. Here is more on how the U.S. Postal Service is working to deliver your orders Read More
If you placed your sea moss gel order on December 21st through December 28th expect your item(s) to be shipped out the week of January 4th & January 11th.
All sea moss gel orders are made fresh and shipped the same day. You do not have to worry about receiving old sea moss gel that has been sitting on a shelf when we do ship your order.
All sea moss gel orders that were shipped prior to December 21st have been shipped on schedule however, due to the delay, some orders may still be in transit or misplaced within the postal system. Please note that sea moss gel orders are made fresh to order and are usually made the day they are shipped out.
Due to the USPS backlog, we have also had a hard time receive raw product, jars, labels, etc on time. We did not anticipate orders to take this long to ship out but we are working on getting them out as quickly possible under the current circumstances.
Please bare with us because as a small business we expect challenges like this happen and we will continue to overcome them with your help and patience.
We appreciate your patience with us!