Important Updates & Shipping Delays

Shipping Policy

First and foremost, we would like to thank you for considering us for your health & wellness needs. Here at Lucia Wellness, we strive to process and ship out orders as quickly as possible.

*Please note we do not ship to P.O. Boxes. Your order will automatically be cancelled and an email will be sent to you. Please reorder with a physical address.*

Sea Moss Gel Orders

  • Our sea moss gel is a perishable product therefore all sea moss gel orders are "made to order". Orders are made and shipped out Monday to Thursday.
  • If your order was placed on Friday-Sunday, It will be made and shipped out the following week between Monday - Thursday.
  • Orders are shipped via USPS Priority Mail - you will receive a shipping confirmation email that includes a tracking number.

Non Sea Moss Gel Orders

  • Orders for any of our other products will be process and shipped out via USPS Priority Mail within 1 - 3 days.
  • You will receive a shipping confirmation email that includes a tracking number.

*If for any reason orders are delayed, we will make sure to send you an email keeping you updated*

*If your order contains a combination of non sea moss gel products and sea moss gel, your order will be split into two. The non sea moss products will be shipped out first.*